The Chocolate Factory

Fast FoodWest Bend, WisconsinHours

Local chain offers cones, sundaes, malts, subs, and croissant sandwiches

About

The Chocolate Factory offers a delightful experience with its wide array of ice cream creations, from classic cones and sundaes to refreshing malts. Beyond sweet treats, the restaurant also serves a savory menu including subs and croissant sandwiches, providing a diverse selection for all appetites. Enjoy your meal in a cozy and inviting atmosphere, complete with ample indoor and outdoor seating options. The brightly decorated interior, featuring aqua and yellow hues, creates a cheerful ambiance reminiscent of simpler times, blended with a modern flair. Whether you're stopping by for a quick lunch or a leisurely dessert, The Chocolate Factory promises friendly service and a memorable visit. The attentive staff is always ready to assist, ensuring a pleasant dining experience for individuals and families alike.

Review us
Livy C
2 months ago

Interesting flavors of ice cream, various types of sandwiches, salads, sundaes and milkshakes. Good and clean atmosphere.

Mazeoffury
2 months ago

Ordered a 2 scoop turtle sundae and a 2 scoop in a waffle cone. Thats all i ordered. Was charged 24 dollars. I will never go back

Sami Kay
7 months ago

I had the BLT croissant, absolutely amazing. I think her name is Emily, helped us and she was so kind and checked on us during our meal. The bathrooms were clean and the overall look was cozy. Will definitely be coming back.

SR
11 months ago

On our way home from West Bend, I spotted "The Chocolate Factory " and decided to turn around, hoping for some gourmet or hand-dipped chocolates. Imagine my surprise when I got closer and saw the smaller print: “Sub Sandwiches & Ice Cream.” Not quite what I expected, but we went in anyway and ordered a couple of shakes to go. I got the Banana Cream Pie shake, and my friend had the Root Beer shake. Both were good — but not “over the top” good. The restaurant itself was cute with a fun, retro vibe. Overall, it was a decent stop, the cashier was friendly, but the service was slow and I probably wouldn’t go out of my way to return.

Lindsey White
a year ago

Really great food and ice cream. Loved the variety. There was plenty of suave to eat indoors and outdoors, and everything was served promptly. The menu was a little overwhelming at first (in a good way!), but staff was super helpful and patient with our large family. A definite must stop for anyone passing through!

Frequently asked

  • What are your hours?

    Local time · GMT-5

    • Mon – Sat10:30 AM – 9:00 PM
    • Sunday11:00 AM – 9:00 PM

Is this yours?

Claim it to update photos, contact details and booking links, and reply to enquiries.

Claim this listing

Find this useful? Sharing helps local places most. How to share